System Application Engineer

PT. Syniverse Technologies Indonesia

Syniverse Technologies (NYSE:SVR) makes it possible for over 500 communications companies in more than 100 countries to address market changes and demands as they deliver everything from voice calls to sophisticated data and video services. By ensuring that disparate technologies and standards interoperate, Syniverse allows operators to provide seamless, interactive mobile services to their subscribers wherever and whenever they need them. Syniverse is headquartered in Tampa, Florida, U.S.A., and has offices in major cities around the globe. Syniverse is ISO 9001:2000 certified and TL 9000 approved, adhering to the principles of customer focus and quality improvement practices. More information is available at www.syniverse.com

System Application Engineer
(Jakarta Raya)

Responsibilities:

• Software design, coding and development
• Commission application platform and provide 24x7 accurate and timely technical supports on critical problems and advisory service for customers.
• Communicate directly with customers while investigating or providing problem resolution.
• Collaborate with other teams to create quicker issue resolution to achieve high customer satisfaction.
• Answer escalation questions and provide consulting service for internal colleagues where appropriate.
• Develop and maintain an in-depth working knowledge of all products and services offered by the Company.

Requirements:

• Graduated in Computer Engineering, Computer Science or related discipline.
• At least 2 years solid experience in C/C++ or JAVA, J2EE Programming under Unix/Linux environment for telecom or internet services application
• Knowledge in WebLogic, WebSphere, JBoss, Web Service, Oracle
• Experience in system interface components/patterns using various technologies including Servlet, ESB, BPEL,EJB,JMS,SQL,XML,COBRA
• Familiar with Window/Linux/Unix platform
• Knowledge of networking essentials (TCP/IP, DNS, DHCP)
• Able to provide 24x7 support duty
• Exposure in telecommunication industry an added advantage.
• Knowledge in SS7/GSM/3G/IP/IVRS is preferable
• Good command of written and spoken English
• Independent, self-motivated, analytical, problem-solving skills and able to work under pressure
• Technical support and customer handling experience preferred
• Applicants should be Indonesian citizens or hold relevant residence status.

Competitive compensation and good career opportunities will be offered to the right candidate. Interested parties please send cover letter and resume with expected salary in strict confidence to join.ap@syniverse.com.

Please visit our website at www.syniverse.com. All collected personal data will be used for recruitment purposes only. Personal data of unsuccessful applicants will be destroyed after completing recruitment process.

PT. Syniverse Technologies Indonesia
CP66 Suite 1606 16th Floor, Central Plaza 34, Jalan Sultan Ismail - 50250.